Customer Feedback: Page 7
5 Tips for Quickly Reducing Customer Churn
To increase loyalty, businesses must realize that their relationship with the customer does not end with closing a sale, that's where it actually begins.
Want to Know What Your Customers Really Think? Try Working Side by Side With Them to Solve Problems.
Microsoft sends its developers to work with customers to build technology that solves their biggest pain points.
Snapchat Users Are Not Loving the App Update
Petition website Change.org said more than 30 petitions have been launched in the last day protesting the new Snapchat update.
5 Important Tips for Growing a Niche Ecommerce Business
Don't let yourself become overwhelmed. Stick with the tried-and-true until you have the bandwidth to experiment.
Do This One Thing Before You Start Building Your Business
If you haven't gotten in front of your customer base and received feedback, you should.
3 Essentials for Safeguarding Against Sloppy Product Execution
Nobody sets out to do poor work. Procedures are how you avoid mistakes you can't afford.
The Golden Rule Is Just as Good for Businesses as It Is for People
Businesses that "do unto others" are reaping the benefits.
Why Should Founders Deal With Critics in a Positive Manner
Emotions get involved and entrepreneurs often end up writing off those critics
#3 Key Tips to Handle Negative Feedback on Social Media
Realising the importance of customer feedback is something even big brands tend to miss.
This Guy Fooled TripAdvisor Into Ranking His Garden Shed the Top Restaurant in London
Online reviews are supposedly the gold standard for judging a business but, seriously, not all that glitters is gold.
7 Data Sources You Should Absolutely Be Plugging into Your CRM
Your CRM is your secret weapon, if you're filling it with the right data.
One of Tinder's First Employees Explains 5 Marketing Musts as You Grow From Startup to Global Empire
Here are five marketing constants that can help every brand be successful, no matter how big or small.
3 Steps to Build the Next Great App
Even online, you get one chance to make a good first impression. Your mobile storefront has to meet user expectations the first time.
When a Client Rips You on Social Media, Respond Like Kathy Griffin's Attorney
The epitome of professionalism is keeping your composure when an irate customer is bad mouthing you in public.
This Business Thrived When It Made Blog Content a Cornerstone of Its Marketing Strategy
Start simple, then hone in on your audience and ask for their feedback.