Customer Feedback: Page 6

Leadership

How to Really Hear and Use Customer Feedback

Listening to criticism pays off big time. Here's how to identify -- and encourage -- the customer love that makes brands flourish.

Growing a Business

Delivering Remarkable Experiences Is How You Win More Customers

Equip your team to make a lasting impression.

Growing a Business

Sparking Social Media Buzz Is How You Drive Ecommerce Sales

Getting your customers to talk with your company and about it on social media benefits a business in many ways.

Marketing

5 Reasons Why Your Business Is Losing Customers

Ever think about why people keep buying iPhones, even though they're so darned pricey?

Growing a Business

To Move Quickly and Solve the Right Problems, Leaders Need to Ask Better Questions

Asking better questions doesn't just drive innovations, it can also build expertise in your team by setting an important expectation.

Marketing

Sell While You Sleep With These 5 Proven Strategies for Getting Customer Reviews That Close Sales

You can't afford to not get reviews from every client you serve.

Marketing

This Is How You Get New Customers to Trust You Right Away

Learn how to use the five types of social proof marketing.

Growing a Business

Sell More Products by Letting Your Customers Design Them for You

The wall between producers and consumers is crumbling -- and your business could profit.

Growth Strategies

How to Stand Out in a Crowd of Competitors?

You should make yourself equal first and then make yourself different

Business News

Facebook Faces Flak Over 'Sexual Images' From Minors Survey

The survey asked Facebook users whether it'd be OK for adults to use the platform to ask a 14-year-old girl for sexual pictures.

Business News

Facebook Ditches Plan for 2 Separate News Feeds

Don't expect Facebook to roll out a Snapchat-like redesign any time soon.

Social Media

What Tech Companies Such as Snapchat and Their Users Should Remember When Updates Cause Outcry

It seems that every time a major tech platform introduces a new feature or redesign, people get mad.

Business News

Snapchat: 'We Completely Understand' the Redesign Hate

Snap is planning to add tabs in Friends and Discover that it says will 'make it easier to find the Stories that you want, when you want them.'

Growing a Business

Sales Strategy Insights from a 'Lazy' Restaurant Buffet

No matter how good the meal, you don't want to eat it every day.

Marketing

3 Things You Can Do to Get Your Customers Gabbing

Word of mouth is right down the street, at the corner of Extra Mile and Hard Work. Meet you there?