
Juan C. Rezk
Entrepreneur Leadership Network® Contributor
Bio
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Latest
Acquisitions Fail When Leaders Ignore These Drivers of Business Value
Most acquisitions fail not because of bad numbers, but because leaders overlook the hidden drivers of value — brand equity, customer trust and frontline relationships.
Why Predictive Service Is the Next Big Thing For Your Customer Service
To drive growth, companies should transform customer support from reactive to predictive and proactive. Using foresight, ethical data and strategic alignment can turn customer experience into a key competitive advantage.
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