
James Goodnow
Entrepreneur Leadership Network® Contributor
Bio
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Latest
From a Stuffed Giraffe to $3.7 Trillion Lost — Here are 5 Steps to Better Customer Service
A stuffed giraffe's Ritz-Carlton adventure shows that true client loyalty comes from culture-driven service, not one-off gestures.
Going All in on AI? Here's How to Navigate the Psychology of Artificial Intelligence
Successfully integrating AI requires clear communication, addressing employee fears and building buy-in through involvement and transparency.
Don't Let AI Eat You Alive — Follow These 3 Strategies Instead
Don't fear the rise of AI — instead, harness its power to create a more efficient, effective and ultimately successful business landscape.
5 Recruiting Secrets Every Leader Should Follow
If you stand still in recruiting, you are falling behind.
5 Secrets to Mastering Your Niche That Will Give Your Competition a Run For Its Money
Follow these steps to unlock a competitive advantage in an underserved segment.
How to Put the "Fun" Back into Your Business Fundamentals
It's time for business leaders to inject some fun into the fundamentals of a flexible working world.
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