Emily Washcovick: Page 5

Bio

As Yelp’s Small Business Expert, Emily is dedicated to helping local business owners succeed and grow. Her expertise spans customer engagement, reputation management, and digital marketing strategies. Through speaking engagements and industry thought leadership, Emily shares insights that entrepreneurs across all sectors can use to build thriving businesses. She is also the host of Behind the Review podcast, from Yelp and Entrepreneur Media, where she interviews business owners and industry leaders to uncover the stories, strategies, and creative decisions behind standout businesses.

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Latest: Page 5

Growing a Business

How Reviewers Can Help Local Businesses Thrive

In this episode, Gwyn C., a Yelp Elite reviewer, reveals an insider's perspective on how she writes online reviews and provides examples about how small businesses can leverage customer feedback.

Growing a Business

Building a Tight-Knit Community as a Small Business

The owners of The Little Giant Muay Thai revolve their business around building a community, helping them rank #3 in Fitness & Instruction our America's Favorite Mom & Pop Shops List.

Fundraising

The Opportunities We Unlock As Solopreneurs

In this episode, Angela Shen, owner and founder of Savor the Wild Tours, discusses starting a new business and changing her approach after selling her first business, Savor Seattle.

Growing a Business

A Culinary Renaissance in Southern California

Viet Nguyen, CEO and executive chef of Kei Concepts, is building a legacy. Although his business encountered several challenges, his loyalty to his personal mission, supportive staff, and hospitality-centered business model is making an impact on his customers, community, and industry.

Growing a Business

Expert Advice for Supercharging Your Business's Customer Service Training

Service culture guide Jeff Toister shares his tips on how to provide employees with effective customer service training to impress your customers.

Marketing

How a Solopreneur Creates Word-of-Mouth Marketing Magic

Trickery owner Aaron Rabkin shares the magic behind his solo business, which has maintained 100% 5-star reviews over six years of operation.