Emily Washcovick: Page 15
Bio
As Yelp’s Small Business Expert, Emily is dedicated to helping local business owners succeed and grow. Her expertise spans customer engagement, reputation management, and digital marketing strategies. Through speaking engagements and industry thought leadership, Emily shares insights that entrepreneurs across all sectors can use to build thriving businesses. She is also the host of Behind the Review podcast, from Yelp and Entrepreneur Media, where she interviews business owners and industry leaders to uncover the stories, strategies, and creative decisions behind standout businesses.
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Latest: Page 15
Striking the Perfect Balance: Cultural Integrity and Customer Expectations
Maintaining cultural integrity while meeting customer expectations is not easy - it takes work and dedication. Learn how you can strike the balance in this week's episode.
Lograr el equilibrio perfecto: integridad cultural y expectativas del cliente
Mantener la integridad cultural mientras se satisfacen las expectativas del cliente no es fácil: requiere trabajo y dedicación. Aprenda cómo puede lograr el equilibrio en el episodio de esta semana.
Delivering High-Quality Experiences Under Pressure
Some industries have higher stakes than others. As someone who deals with the pressure of such a high stakes business - in addition to all of the other elements that go into running a successful operation - Nahuel Hilal, owner of Iris Tattoo, has plenty of insights to share.
Ofreciendo experiencias de alta calidad bajo presión
Algunas industrias tienen más en juego que otras. Como alguien que se enfrenta a la presión de un negocio de tan alto riesgo, además de todos los demás elementos que intervienen en la ejecución de una operación exitosa, Nahuel Hilal, propietario de Iris Tattoo, tiene muchas ideas para compartir.
Take a Walk in Your Customer's Shoes
From a customer's first interaction on the website, to the class itself, owner and founder, Lindsey Kaalberg, put extreme thought and care into building a memorable experience.
Camine en los zapatos de su cliente
Desde la primera interacción de un cliente en el sitio web, hasta la clase misma, la propietaria y fundadora, Lindsey Kaalberg, puso mucha atención y esmero en construir una experiencia memorable.
