Customer Feedback: Page 4
Don't Obsess Over the Obstacles, Says the Founder of Schmidt's Naturals
Jaime Schmidt built and sold Schmidt's Naturals for millions. Her advice: Don't focus too much on the challenges ahead. Just get going.
6 Tips for Acquiring More Google Reviews (and Why They Matter)
Even without a recession to contend with, successfully launching (and growing) a local business is tough work. Something as simple as Google reviews, however, can make things easier.
How to Make Negative Feedback Work For You
You can't avoid getting tough criticism sometimes. Instead of trying to prevent it, try these simple strategies for finding the silver lining.
Can Customer Reviews Help Scale Your Business? This Tool Helps You Find Out.
Improve your customer experience easily with Feedbackly.
Gone Are The Days Of A Minimum Viable Product (It's All About The Minimum Lovable Product Now)
A minimum lovable product understands that some people will fall in love with it, while others may not like it at all.
This Founder Built a $1 Billion Brand ... By Giving Away $5 Gift Cards
By getting scrappy, Grove Collaborative's Stuart Landesberg learned big lessons.
How Wahlburgers Finds Success Through Feedback
By paying attention to what customers truly wanted, the food-service brand boosted business.
How to Win Over Dissatisfied Customers
Some people aren't nice when they don't love your product. But you can change them. All you need is a little psychology.
How to Handle Difficult People (and Still Achieve Your Business Goals)
A founder's guide to effectively utilizing feedback -- even from impossible-to-please, difficult people.
Instructions in Customer Centricity from Jet Airways
Recognize That There is No Such Thing as "My Typical Customer", averages can be deceptive
Profits Can Be Deceiving. Here's Why I Killed Off My Money-Making Product.
I had a great product. An immediate financial winner. But you know that gut feeling? Here's what I found out. (Trust me, it was painful.)
Bad Yelp Review? It Could Be the Weather.
Research shows a strong correlation between bad weather and unhappy customer reviews.
9 Secrets to Having World-Class Customer Service
Hint: It starts with your people.
Growth Hacking With Customer Feedback
Seven tips for using surveys to unlock startup growth and innovation.
How Customer Feedback Helps to Fortify A Salon Business
For understanding what customers want today, a salon owner should carry out customer feedback process