#2 on the Franchise 500: How Dunkin' Continues To Thrive Even with a forward looking rebrand to just Dunkin', the #2 company on our Franchise 500 list knows its soul.

By Matthew McCreary

This story appears in the January 2019 issue of Entrepreneur. Subscribe »

Courtesy of Dunkin’ Brands

Started franchising:1955
Total units*: 12,740
Cost to open: $228.6K–$1.7M

The restaurant formerly known as Dunkin' Donuts has a new name, a new store design, and a new focus for 2019.

Dunkin' -- just Dunkin' as of September 2018 -- is all about the beverage business now. Last year, it introduced a new espresso option, a new Styrofoam-free cup, a new tap system for serving cold beverages, and new uniforms for its crew, which feature caffeinated slogans like "Fueled by Positive Energy" and "Drink Coffee. Be Awesome."

Related: Why It Took Dunkin' Donuts 10 Years to Build the Perfect New Cup

"There's tremendous energy with the Dunkin' brand," says Grant Benson, Dunkin's senior vice president of franchising and development, whose brand ranked #3 on our list last year. "We're excited for what's ahead in 2019 and beyond."

What's ahead will be a giant rollout: The company had a goal of opening 50 of its newly designed stores in 2018, and as of the end of the third quarter, it had already opened 60. But still, with 3,427 stores in its system internationally (and a net of 202 added this year), there's a long way to go. "We have received very positive feedback from our franchise owners about the pivot and next-­generation store design," Benson says, which is good for Dunkin': It is 100 percent franchised, so franchisee buy-in is essential.

Related: Why Some States Still Don't Have a Dunkin' Donuts (But Probably Not for Long!)

Still, not everything will change. Dunkin' has been selling doughnuts -- or "donuts" -- since 1948, when William Rosenberg opened the first location in Quincy, Mass. It won't stop selling the treats now, and even its orange-and-pink DD logo won't change. So the second D now stands for…a double dunk?

To see our complete Franchisee 500 rankings, please click here, or view more stories here.

Matthew McCreary

Entrepreneur Staff

Associate Editor, Contributed Content

Matthew McCreary is the associate editor for contributed content at Entrepreneur.com.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Business Ideas

70 Small Business Ideas to Start in 2025

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2025.

Business News

Mark Zuckerberg 'Insisted' Executives Join Him For a MMA Training Session, According to Meta's Ex-President of Global Affairs

Nick Clegg, Meta's former president of global affairs, says in a new book that he once had to get on the mat with a coworker.

Business News

You Can Get Paid $18,000 More a Year By Adding AI Skills to Your Resume, According to a New Study

Employers are emphasizing AI skills — and are willing to pay a lot more if you have them.

Business News

United Airlines Says It Is Adding Extra Flights in Case Spirit 'Suddenly Goes Out of Business'

Rival airlines, including United and Frontier, are adding new routes as Spirit cuts 12 cities from its schedule.

Buying / Investing in Business

From a $120M Acquisition to a $1.3T Market

Co-ownership is creating big opportunities for entrepreneurs.