Ziwo Ziwo is a leading cloud-based telephony system in the Middle East.

You're reading Entrepreneur Middle East, an international franchise of Entrepreneur Media.

Ziwo
ERIC OUISSE, CO-FOUNDER AND CTO, RENAUD DE GONFREVILLE, CO-FOUNDER AND CEO, ZIWO

Ziwo provides businesses with access to an industry-leading cloud contact center solution. The software includes advanced features such as call tracking, virtual phone numbers in 150+ countries, call masking, end call survey, real-time reporting, and more. Plus, with a subscription, businesses will always have access to the latest updates and new features as they're released. Ziwo business model is a software-as-a-service model with a monthly subscription starting at US$109 per user. It is present in all the GCC with its own virtual points-of-presence and local cloud hosting services, connecting more than 150 countries. The solution is ISO 27001 certified, and it was ranked 11th on the Deloitte Fast 50 list, a program that recognizes fast growing technology companies in the Middle East and Cyprus, in 2023.

  • FOUNDED IN: 2011
  • SECTOR: Customer experience technology

"We have demonstrated a very strong commitment to the UAE with the headquarters in Dubai, and out of 75 employees globally, 65 are based in Dubai Internet City. Our business is backed by strong investors, including Dubai Technology Entrepreneur Campus, Wamda Capital, and Temaris, while we count the likes of Wio, Damac, Al Tayer, Museum of the Future, Ajman Police, Tabby, and Cafu among our customers. We want to be the next UAE unicorn!"

Click here to see the full Future 100 list

Business Ideas

70 Small Business Ideas to Start in 2025

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2025.

Growing a Business

Most Entrepreneurs Fail Because They Ignore These 3 Business Stages

Drawing from personal experience and collected wisdom, I see three critical stages every small business goes through: the leap, the growth, and the scale

Leadership

My Business Hit $1 Million — Then a $46,000 Mistake Exposed the Biggest Bottleneck to Explosive Growth

How a costly mistake forced me to confront the real barrier to scaling and the changes that unlocked explosive growth beyond $1 million.

Business News

Anthropic Is Now One of the Most Valuable Startups of All Time: 'Exponential Growth'

In a new funding round earlier this week, AI startup Anthropic raised $13 billion at a $183 billion valuation.

Starting a Business

I've Owned Over 30 Businesses — Here's How to Master the Art of Running More Than One Company at Once

Running multiple businesses at once can seem overwhelming, but it's completely achievable with the right approach.