Opinions expressed by Entrepreneur contributors are their own.

THEN: John Chuang, 33, founder of Mactemps, was featuredin our November 1998 "Young Millionaires"article. With aninitial loan of $5,000 that "took months of hardnegotiating" and a small Harvard Square storefront, histemporary employment agency of Mac-trained personnel spawnedoffices in 35 cities and seven countries, and he projected 1998sales at $130 million.

NOW: Sure enough, Chuang hit that $130 million mark.Mactemps has since acquired the corporate moniker Aquent andrelaunched into a full-service agency for independentprofessionals, including freelancers, contract workers andtemporary employees. Chuang remains CEO, overseeing 41 offices in10 countries, a Web site, an e-zine (Aquentmagazine.com) anda niche search engine. Aquent provides experts in Web design, printdesign and technology, placing over 35,000 professionals inpermanent and contract positions.

You Heard It Here

THEN: In 1991 and 1992, we listed audiobook stores as ahot business to be in, with industry sales at an estimated $1billion and more than 30,000 titles available. A product that"transformed downtime into uptime," we dubbed it the"new entertainment medium," the ultimate product for apopulation that prides itself on being able to do two things atonce.

NOW: After reading our listings and sending away forEntrepreneur's Business Start-Up Guide How To Start YourOwn Audio-Book Store (no longer published), Riverside,California, resident Ric Berg, 47, jumped on the bandwagon andopened The Audio Store in February 1994. In 1997, he partnered withSouthield, Michigan-based Talking Book World, and today, he'svice president of operations and co-owner along with co-foundersRichard Simtob and Tyrone Pereira. With a total of 40 stores in theUnited States and Canada, Talking Book World has reaped systemwidesales of about $7 million, contributing vastly to the now more than$2 billion industry.

Toe-tappin', hum-inducin', finger-snappin' . . .

On-hold music--the opiate of customers everywhere. Curious whatmusic businesses request most? We conducted an informal survey ofseveral on-hold music providers:

1. Light jazz

2. Contemporary pop

3. Classical

Contact Sources

Aquent, (617) 535-5000, http://www.aquent.com

Talking Book World,Richard@talkingbooks.com,http://www.talkingbookworld.com

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Editor's Pick

Business Ideas

70 Small Business Ideas to Start in 2025

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2025.

Leadership

7 Steps to De-Risking Big Business Decisions Before They Backfire

When the stakes are high, these seven steps can help you avoid costly mistakes, eliminate bias and make smarter decisions that actually scale.

Leadership

The Difference Between Entrepreneurs Who Survive Crises and Those Who Don't

In a business world accelerated by AI, visibility alone is fragile. Here's how strategic silence and consistency can turn reputation into your most powerful asset.

Employee Experience & Recruiting

Here's the Real Reason Your Employees Are Checked Out — And the Missing Link That Could Fix It

Most disengaged employees aren't exhausted — they're disconnected, and storytelling may be the key to rebuilding that connection.

Business News

United Airlines Says It Is Adding Extra Flights in Case Spirit 'Suddenly Goes Out of Business'

Rival airlines, including United and Frontier, are adding new routes as Spirit cuts 12 cities from its schedule.

Business News

You Can Get Paid $18,000 More a Year By Adding AI Skills to Your Resume, According to a New Study

Employers are emphasizing AI skills — and are willing to pay a lot more if you have them.